FAQ

Can I Assign an ICD-10 Code to a Problem?

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Written by Tara Leveline
Updated over a week ago

Can I Edit or Delete a Problem?

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Written by Tara Leveline
Updated over a week ago

My Suki note did not appear in Athena. What should I do?

Troubleshooting missing notes in Athena

M

Written by Mona Sheikh
Updated over a week ago

Use Touch ID or other biometrics to log in to the Suki mobile app

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Written by Tara Leveline
Updated over a week ago

What Device(s) Can I Use Suki With?

Where can I access my Suki account?

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Written by Tara Leveline
Updated over a week ago

Can I type into Suki?

Q: Can I edit my note by typing into Suki?

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Written by Tara Leveline
Updated over a week ago

Edit Scripts in Suki

Q: Can I edit a saved script?

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Written by Tara Leveline
Updated over a week ago

Note turnaround time

Q: What is the turnaround time for a note to be finished in Suki?

E

Written by Erin Palm
Updated over a week ago

Poor Connection Warning

Q: I'm seeing a warning that says Suki cannot connect to the network

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Written by Erin Palm
Updated over a week ago

What happens when I tell Suki to change information?

E

Written by Erin Palm
Updated over a week ago

Suki vs. traditional transcription

Q: How is Suki different from a traditional transcription service?

E

Written by Erin Palm
Updated over a week ago

How do Suki and Athena interact?

E

Written by Erin Palm
Updated over a week ago

Where does the Suki note show up in Athena?

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Written by Erin Palm
Updated over a week ago

How can I find out when my note is in Athena?

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Written by Erin Palm
Updated over a week ago

Can I see part of my note in Athena before I finish the note in Suki?

E

Written by Erin Palm
Updated over a week ago

Can I edit the note after Suki finishes processing?

E

Written by Erin Palm
Updated over a week ago

What happens to text that I've already typed into Athena?

E

Written by Erin Palm
Updated over a week ago

Using ICD-10 Codes with Athena Integration

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Written by Tara Leveline
Updated over a week ago

Doing more in Athena EMR

Q: I would like Suki to place text in EMR fields other than those that are currently available.

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Written by Erin Palm
Updated over a week ago

Order entry

Q: I would like to use Suki to enter orders in Athena.

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Written by Erin Palm
Updated over a week ago