Suki can be accessed using the Web App, via an Android or iOS mobile device, and now as a Windows native application. See below for the minimum network, browser, and hardware requirements recommended for using Suki.
WiFi
Wifi connection and speed and consistency is important for Suki to perform well. Suki requires:
1Mbps Upload speed
Bitrate 768kbps
250ms Ping time
Unloaded latency <50ms; Loaded latency <150ms
or
Cellular Network
Alternatively, Suki can be used over a strong 5G/4G LTE cellular network connection.
Most doctors choose to use the Suki application on their smartphones:
iOS
Suki requires an iPhone 6s or newer, running iOS 14 or higher
or
Android
Android operating system 10 or later
It is also possible to use Suki on a laptop or desktop computer. This requires:
Browser
Suki for Web can be used with the following web browsers:
Google Chrome, version 70 or newer
Microsoft Edge, version 91 or newer
Microphone
A variety of microphones can be used to operate Suki on your computer. Here are some tips for getting the best accuracy:
If you use a MacBook Pro laptop in a quiet environment, the internal Mac microphone typically works. On other laptops, the built-in mic may not pick up your speech very well.
Doctors have successfully used a variety of wired microphones, including traditional dictation microphones and Apple in-ear headphones.
Note: We recommend against using Bluetooth mics, due to the delay introduced by the Bluetooth protocol.
Computer
If your computer does not have the capacity to run Suki effectively, you may experience sluggish performance. For the best Suki experience, we recommend:
Processor: Intel Core i3, i5, i7 or similar processor released in the past 5 years, with 64 bit support
RAM: 4GB
Display: 720p display or better. Touch screen recommended when available.
Operating system:
Windows 10 or later
Mac OS X Mavericks 10.9 or later
Software
Suki for Windows requires:
.NET Core Desktop Runtime version 3.1.
Windows 10 or later