Suki can be accessed using the Web App, via an Android or iOS mobile device, and now as a Windows native application (Beta). See below for the minimum network, browser, and hardware requirements recommended for using Suki.

WiFi

Wifi connection and speed and consistency is important for Suki to perform well. Suki requires:

  • 1Mbps Upload speed

  • Bitrate 768kbps

  • 250ms Ping time

or

Cellular Network

Alternatively, Suki can be used over a strong 4G LTE cellular network connection.

Most doctors choose to use the Suki application on their smartphone:

iOS

Suki requires an iPhone 6s or newer, running iOS 12 or higher

or

Android

Android operating system 7 or later

It is also possible to use Suki on a laptop or desktop computer. This requires:

Browser

Suki for Web can be used with the following web browsers:

Google Chrome, version 70 or newer

Microsoft Edge, version 91 or newer

Microphone

A variety of microphones can be used to operate Suki on your computer. Here are some tips for getting the best accuracy:

  • If you use a MacBook Pro laptop in a quiet environment, the internal Mac microphone typically works. On other laptops, the built-in mic may not pick up your speech very well.

  • Doctors have successfully used a variety of wired microphones, including traditional dictation microphones and Apple in-ear headphones.

Note: We recommend against using Bluetooth mics, due to the delay introduced by the Bluetooth protocol.

Computer

If your computer does not have the capacity to run Suki effectively, you may experience sluggish performance. For the best Suki experience, we recommend:

  • Processor: Intel Core i3, i5, i7 or similar processor released in the past 5 years, with 64 bit support

  • RAM: 4GB

  • Display: 720p display or better. Touch screen recommended when available.

  • Operating system:

    • Windows 10 or later

    • Mac OS X Mavericks 10.9 or later

Software

Suki for Windows requires either:

  • .Net Core 3.1 or higher

  • .Net Framework 5 or higher

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