Suki enables you to connect with your account manager and get on-time support.
To chat with your account manager:
- Tap the Menu icon.
2. Tap Help.
3. Tap the Chat button.
4. Tap New Conversation.
5. Tap the Start a conversation… text-entry box.
6. Enter your first chat message and tap Send.
Important: All parts of Suki are compliant with HIPAA regulations to protect patient identities, except this chat feature. So, do not include any patient information in chat messages. When talking about a specific patient, it's HIPAA-compliant to use patient initials, but not full names.